Health Start or Finish
Compact Premier Cold Press Juicer
First the rest of the Story ...
Finally ! an email response.... but NOT very favorable for tohealth.com.au
read on ....
February of 2013 , after viewing the Netflix Documentary, on The Gerson Therapy, ttps://movies.netflix.com/WiMovie/The_Gerson_Miracle/70113618?locale=en-us
Compact Premier Cold Press Juicer
First the rest of the Story ...
Finally ! an email response.... but NOT very favorable for tohealth.com.au
read on ....
Dear XXXX,
Thank you for your enquiry. Unfortunately we are unable to ship parts or products overseas. In the past we have found it to be prohibitively expensive and incredibly unreliable. The only thing I may suggest is if you have friends or family living in Australia that we could send the parts to. They could then forward them on to you in Florida, USA. I do apologise that I cannot help any further.
Kind regards
Jo
To Health By Choice
Ph: 1800 021 069Fax: 02 6623 0522
Ph: 1800 021 069Fax: 02 6623 0522
NOTE TO SELF ... BUY USA PRODUCTS !!
( also see http://en.wikipedia.org/wiki/Max_Gerson )
... we researched cold press juicers.
We viewed the You Tube video of this Compact Premier Cold Press Juicer, http://www.youtube.com/watch?v=S_j4f3N3NJ4 ... and considered it to be
the most effective for our budget, and requirements.
We purchased one of these juicers which was listed on ebay, early March of 2013 ... the seller was listed as from CA., USA . The drum cap broke in less than one month of use ...btw, I am not abusive to my appliances. The company in Australia would not honor the warranty because the item was not purchased by me from them.
The Seller on ebay responded to my request for a new part immediately and I was juicing again in less than two weeks from the break.
Now just 9 months later, the second drum cap breaks ... this time in 2 places (see the photo) and now I am frustrated, and "dead in the water" of juicing ~ AGAIN.
The ebay seller no longer exists, and an attempt to purchase from this company in Australia ...reveals that they
DO NOT SHIP PARTS OUTSIDE OF AUSTRALIA.
MY $200.00 juicer sits like an ugly paper weight on the counter.. and I am now likely to replace it with a good old USA made (or at least distributed in the USA) ...Cold Press juicer.
Dear HealthStart ... http://www.tohealth.com.au/contact_us.htm
Maybe you should look into customer service for your products, as well as taking the money for them, from folks
( FRUMPS) who are needing quality products and service when choosing a healthier lifestyle.
Maybe you should look into customer service for your products, as well as taking the money for them, from folks
( FRUMPS) who are needing quality products and service when choosing a healthier lifestyle.
.
p.s. ... still waiting for a reply from a Facebook Message... (because the email link on their website did not work ) ... I sent them... pleading with them for a shipment consideration.
https://www.facebook.com/ToHealthByChoice
p.s.s... This blog author wrote to an email address discovered in an unconventional manner. Let's see if they respond
p.s.s... This blog author wrote to an email address discovered in an unconventional manner. Let's see if they respond
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